Data Protection

Jiliapps Privacy Policy

Your personal information is completely safe with us. Find out clearly how Jiliapps protects your privacy.

Last Updated: January 2026

Our Commitment to Protecting Your Data

Jiliapps Makes Privacy Its Top Priority

SSL Encryption

The Jiliapps platform uses 256-bit SSL encryption. All your data is fully encrypted during transfer, making it unreadable to anyone who might intercept it.

No Sale of Data

Jiliapps never sells your personal data to third parties. Your name, phone number, and email will never be passed on to any advertiser.

Your Controls

You can request to view, correct, or delete your data at any time. You have full control over your personal information.

Secure Servers

All Jiliapps data is stored on internationally certified secure servers. Security is maintained through firewalls, intrusion detection systems, and regular audits.

Marketing Opt-Out

You can opt out of promotional emails and notifications at any time — simply manage this from your account settings.

Licensed & Regulated

Jiliapps operates under a license issued by an international gaming authority. This license ensures we adhere to strict privacy regulations.

1

Introduction & Scope

Welcome to Jiliapps. This Privacy Policy explains how Jiliapps collects, uses, and safeguards your personal information. By using our platform, you are considered to have accepted this Privacy Policy.

Jiliapps is an international-standard online gaming platform built with Bangladesh players in mind. We believe every user has the right to privacy, and protecting that right is our responsibility. This policy applies to the Jiliapps website, mobile app, and all other services.

Please Note: This Privacy Policy has been written in English for the convenience of Bangladeshi users. In the event of a legal dispute, the English version shall be considered the definitive version.

Jiliapps complies with international data protection laws and gaming license obligations. We regularly review and update this policy to ensure your protection remains in place at all times.

2

What Information We Collect

Jiliapps collects your information in several ways. A detailed breakdown is provided below:

Data Type What We Collect When It Is Collected
Identity Information Name, date of birth, national ID number During Registration & KYC Verification
Contact Information Email address, mobile number, home address At the time of account creation
Financial Information Mobile Pay/Nagad number, bank account details When Adding a Payment Method
Device Information IP address, browser type, device model Automatically, while using the platform
Gaming Data Betting history, win/loss records, session duration During gaming activity
Communication Records Support chat, email messages Customer Support Hours

Jiliapps never stores your password or full card number. Payment information is always kept encrypted.

Automatically collected data includes cookie data, log files, and user behavior analytics. This information is primarily used to improve platform performance and maintain security.

3

How Your Information Is Used

Jiliapps uses your data only for specific and legitimate purposes. We never use your information beyond those purposes without your consent. The primary purposes are:

  • Account Management: To create, verify, and manage your account.
  • Service Delivery: For gaming features, payment processing, and customer support.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Legal Compliance: To report to licensing authorities and legal regulators.
  • Service Improvement: To analyze user behavior and improve the overall platform experience.
  • Contact: To send important updates, transaction confirmations, and support messages.
  • Responsible Gaming: To detect excessive gaming activity and provide the necessary support.

Only with your consent: Jiliapps always obtains your consent before sending promotional emails or special offers. You may withdraw that consent at any time.

4

Data Sharing & Disclosure

Jiliapps does not sell your personal data to any third party. However, limited information may be shared in specific circumstances:

  • Payment Providers: Necessary information is shared with Mobile Pay, Nagad, and banks to process transactions.
  • Technology Partners: With contracted technology service providers who operate the platform.
  • Regulatory Authorities: To licensing authorities, to meet legal compliance requirements.
  • Law Enforcement: As part of a court order or lawful legal process.

Before sharing any data with third parties, Jiliapps ensures they uphold the same standard of privacy protection.

Jiliapps never sells or transfers your information to advertisers, data brokers, or any third party for commercial purposes. This is a core commitment we stand by.

5

Cookie Policy

Cookies are used on the Jiliapps website and app. Cookies are small text files stored in your browser that help make your experience smoother and more personalized.

Types of cookies used by Jiliapps:

  • Essential Cookies: To maintain login sessions and ensure platform security. Without these, the platform will not function properly.
  • Performance Cookies: To understand which parts of the platform are used most. This data is anonymous.
  • Functionality Cookies: To remember your language preferences and account settings.
  • Marketing Cookies: To show you relevant promotions only with your consent.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

6

Data Retention & Deletion

Jiliapps does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

  • Active account data: retained for as long as your account remains active.
  • Transaction records: retained for a minimum of 5 years due to legal obligations.
  • KYC documents: retained for 5 years after the last transaction.
  • Customer service communications: 3 years.
  • Closed account data: retained for up to 7 years as required by law.

Account Deletion: When you request account closure, Jiliapps deletes all personal data not subject to legal retention obligations. This process is typically completed within 30 days.

7

Your Data Rights

Jiliapps respects your data rights. You may exercise any of the following rights at any time:

Right to Access

You can request to see what information Jiliapps holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data, subject to any applicable legal obligations.

Right to Restrict Processing

You can request that we stop using your information for specific purposes.

Data Portability

You can request an export of your data in a readable, portable format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise any of your rights, email us at support@jiliapps.ws. Jiliapps will respond to your request within 30 days.

8

Minor Protection

Jiliapps is not intended for users under 18. We do not knowingly collect data from minors. If a minor has registered on our platform, a parent or legal guardian may contact us to have that account and all associated data deleted immediately.

If you suspect a minor is using Jiliapps, please notify us immediately at support@jiliapps.ws.

9

Privacy Policy Updates

Jiliapps may update this Privacy Policy at any time. When changes are made, we will notify you through the following methods:

  • A notification will be sent to your registered email address.
  • A notification will be displayed upon logging in to the platform.
  • The "Last Updated" date at the top of this page will reflect the change.

Continued use of the platform after any changes will be taken as your acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.

10

Contact & Complaints

For any privacy-related questions or concerns, please reach out to us:

Email

Support@jiliapps.ws — Email us for any privacy-related requests. We aim to respond within 48 hours.

Live Support

You can speak directly with our privacy team by logging into the Jiliapps platform and reaching out via live chat.

We take your concerns seriously. If you are not satisfied with our response, you retain the right to lodge a complaint with the relevant regulatory authority.

Frequently Asked Questions

Frequently Asked Questions About Privacy

No, Jiliapps never sells your phone number or any other personal information to third parties. This is the most fundamental rule of our Privacy Policy.

Jiliapps uses 256-bit SSL encryption, firewalls, and regular security audits. Your data is stored on internationally certified secure servers.

Yes, you can email support@jiliapps.ws to request deletion of your data. All information not subject to legal retention obligations will be deleted within 30 days.

You can turn off promotional emails from the notifications option in your account settings. You can also unsubscribe by clicking the "Unsubscribe" link at the bottom of any email.

Yes, gaming history is retained, but solely for security, responsible gaming compliance, and legal obligations. This information is never shared with third parties for commercial purposes.
Safe & Trusted

Your Privacy Is Protected — Enjoy With Confidence

Your information is completely secure at Jiliapps. Register with confidence and enjoy the best online gaming experience in Bangladesh.

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